Privacy Policy

SHIMADZU SOFTWARE DEVELOPMENT CANADA INC.

https://www.shimadzu.ca/

PRIVACY POLICY

Last Update: March 2025

Our commitment to privacy
Shimadzu Software Development Canada Inc. ("SSDC" or "we" or "us") take privacy and data protection seriously. We want our website users to know what personal information we collect and how we use and disclose this personal information.
If you do not consent to the collection, use and disclosure of your personal information in accordance with this policy, please cease using our website and do not provide any personal information to us.
Scope of policy
This policy applies to SSDC’s website designed for Canadian users accessible at shimadzu.ca (the “Website”). The purpose of the Website is solely to provide information to Website users (“Users”) regarding a general overview of our products and services, our address in Quebec and our contact information. However, as our website collects personal information through the use of cookies, we have developed this privacy policy in accordance with applicable law and in order to inform our Website Users about our collection of personal information through the Website.
The Website has been developed separately for the Canadian operation of Shimadzu and in compliance with applicable Canadian laws. The Website is distinct from the Global Shimadzu Corporation site accessible at Shimadzu.com (“Global Site”). The Global Site is subject to its own terms of use and privacy policy, which do not govern this Website.
Personal information
The term personal information is usually defined in applicable data protection laws but generally refers to information which allows for us to directly or indirectly identify you.
Types of information we collect
The type of personal information that we collect concerning Website Users is limited to the personal information collected through cookies, which includes IP address, source URL, target URL, date and time of request and software used to access the Website. For more information on cookies, visit the cookies section of this policy below. This personal information is aggregated and/or made anonymous such that we will not use it to draw direct conclusions about the User.
The purposes for which we collect personal information
The personal information that we collect is limited to use for statistics purposes, namely, to tally the number of visitors to our Website, determine the general location of Website Users, to improve our Website and to identify and address any issues encountered with our Website.
How we communicate your personal information
We may share information about your use of our website with our advertising and analytics partners who may use it to achieve the purposes outlined in this policy.
Cookies
- What is a cookie?
  Our website uses cookies, in combination with pixels, local storage objects, and similar devices (collectively, "cookies" unless otherwise noted) to distinguish you from other users of the website.
  A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. When you visit our site, strictly necessary cookies will be placed on your device.
  You do not need to allow cookies to visit most of the website. In the majority of cases, a cookie does not provide us with any of your personal information, but it may give you a more personalized web experience. Where required by applicable law, we will request and obtain your consent before using cookies and similar technologies.
- What types of cookies do we use?
  1. Strictly Necessary Cookies
    These cookies are necessary for the website to function and cannot be turned off.
    The following cookies will be used only with your consent when you agree to turn them on through our cookie banner:
  2. Performance Cookies
    These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Website. They help us to know which pages are the most and least popular and see how visitors move around the site. This information is generally aggregated and/or anonymized. If you do not allow these cookies then some or all of these services may not function properly.
  3. Functional Cookies
    These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these services may not function properly.
  4. Targeting Cookies
    These cookies may be set through our site by our advertising partners. They may be used by our partners to build a profile of your interests and show you relevant advertisements on other sites. They are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
- How do I change my cookie settings?
  You can change the cookie settings that will be placed when you visit our website by visiting the Privacy Preference Centre or by changing the settings on your browser. However, blocking some types of cookies may impact your experience on the Website and the services we offer.
Limits for using, disclosing and retaining personal information
Your personal information will only be used or disclosed for the purposes set out above and as authorized by law.
We will keep personal information used to make a decision affecting an individual for at least one year after using it to make the decision, or for a longer period as permitted or required under applicable law.
We will destroy, erase or make anonymous documents or other records containing personal information as soon as it is reasonable to assume that the original purpose is no longer being served by retention of the information and retention is no longer necessary for legal or business purposes.
We will take due care when destroying personal information so as to prevent unauthorized access to the information.
Your rights
Depending on your jurisdiction of residence, you may have certain rights regarding your personal information, including those listed below. Contact our privacy officer at the contact details below if you wish to obtain more information regarding your rights or in order to exercise them.
- Right to withdraw your consent
  You may have the right to withdraw your consent with respect to the further use and disclosure of your personal information at any time. In this case, your withdrawal may affect your ability to use or receive services through the Website. The withdrawal of your consent does not affect the lawfulness of any prior collection, use or disclosure of your personal information.
- Right to correct inaccurate information
  We will make a reasonable effort to ensure that personal information we are using or disclosing is accurate and complete. If you demonstrate the inaccuracy or incompleteness of your Personal Information, we will amend the information as required. If appropriate or applicable, we will send the amended information to third parties to whom the information has been disclosed. When a challenge regarding the accuracy of personal information is not resolved to your satisfaction, we will annotate the personal information under our control with a note that the correction was requested but not made where required by law.
- Right to access
  You may have a right to access your personal information held by SSDC. We reserve the right to charge a reasonable fee for the reproduction or transmission of such information where permitted and in accordance with applicable law. Where an access request is refused, we will notify you in writing, document the reasons for refusal and outline further steps which are available to you.
- Right to data portability
  You may have the right to obtain a machine-readable copy of your personal information or to have us transfer it to another third party of your choice.
- Right to de-indexation
  You may, in certain circumstances, have the right to request that we cease disseminating your personal information or to de-index any hyperlink that allows access to that personal information by technological means, if such dissemination contravenes applicable law or a court order. Due to the type of personal information that we collect, use and disclose in connection with the Website, this right will generally not be applicable.
Contact us
If you have questions regarding this policy, if you wish to exercise one of your rights or file a complaint about how we treat your personal information, please contact our Privacy Officer at the contact details below:
Toshihide Toyoda
priva@shimadzu.ca